Our Privacy Policy

We, at 'MY11KINGS', are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us.

At MY11KINGS, we provide an online gaming platform in an easily available, comprehensible and trust-worthy environment. Your use of our website and our mobile app or any of the services offered therein is subjected to the following privacy policy. Your use of our website & mobile app and any associated services offered through MY11KINGS constitutes your acceptance of these terms, including future amendments made thereto. At MY11KINGS, we take utmost care to protect privacy of our members and users. We operate under a strict data protection policy, thereby protecting your credentials at all levels. This assures total confidentiality. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the website as well mobile application. If you have any queries or concern regarding the said Privacy Policy, you can write us MY11KINGSinfo@gmail.com

While accessing our website or mobile application, we collect the following information, and use it only as described below:

Personal information:

Personal information that may be used to identify an individual, including, but not limited to, a first and last name, email address, citizenship info, a home, postal or other physical address,other contact information, title, birth date, gender, pan card details etc. We use this information to set up your Account or contact you. The information as supplied by the Users enables us to improve the Platform and provide you the most user-friendly experience. If you do not provide the required information you may not be able to access the features we provide. The Company may also use your name, email address and mobile phone number to send updates about tournaments/games/contests/promotions offered on the Platform. You should let us know if you would like to unsubscribe from these communications at any time in the manner described in any such communication.

We also collect information other than your personal information such as your IP address. We may use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.

Cookies:

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

To improve the effectiveness and usability of the Platform for our Users, we use "cookies", or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User's individual interests using the identified computer. Unless the User voluntarily identifies himself/herself (e.g., through registration), the Company has no way of knowing who the User is, even if we assign a cookie to the User's computer. The only Personal Information a cookie can contain is information supplied by the User. A cookie cannot read data off the User's hard drive. The Company’s advertisers may also assign their own cookies to the User's browser (if the User clicks on their ad banners), a process that the Company does not contgrol.

We will use the session cookies to keep track of you whilst you navigate the website to prevent frauds and increase website security. We will use the persistent cookies to enable our website to recognize you when you visit and keep track of your preferences in relation to your usage of our website. We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html. You can manage your preferences relating to the use of cookies on our website by visiting helpdesk@my11kings.in.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third- party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking "Tools", "Internet options", "Privacy", and selecting "Block All Cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites including MY11KINGS.

Disclosure and Sharing:

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in waysnot otherwise described in this Privacy Policy. The Company may share information as provided by you and data concerning usage of the Platform with third party service providers engaged by the Company for the purpose of providing Services requested by you, complying with legal process, preventing fraud or imminent harm, and ensuring the security of our Company and Services.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, there may be a number of services offered by external service providers that help you use our Websites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.

We share much of our data, including personally identifiable information about you, with our parent and/or subsidiaries that are committed to serving your online needs and related services, throughout the world. Such data will be shared for the sole purpose of enhancing your browsing experience and providing our services to you. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other members.

We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

Any Sensitive Personal Information (“SPI”) collected by the Company in the course of providing the Services, such as your password and financial information (such as bank account details or credit card numbers) shall not be disclosed without your express consent, save as otherwise set out in this Privacy Policy or the Platform Terms and Conditions or as provided in any other agreement between the Company and you or as required by law. It is clarified that this condition shall not apply to publicly available information, including SPI, in relation to you on the Platform.

Confidentiality:

You acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We don’t sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services.

Accessing and Reviewing Information:

Following registration, you can review and change the information you submitted each time except your display name. If you change any information we may keep track of your old information. We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your request.

Children's Privacy:

My11Kings is committed to protecting the privacy of children. My11kings does not knowingly collect personal information from children under the age of 13. If, in our current website or software, a user identifies himself or herself as a child under the age of 13, we will not collect, store or use any personal information. If we receive personal information that we discover was provided by a child under the age of 13, we will promptly delete this information in a secure manner.

Fair Play Violations:

MY11KINGS considers Fair Play to be a priority at its platform and any user violating the Fair Play terms of MY11KINGS shall be entitled to bear various consequences including blocking of the user account. Fair play violation at MY11KINGS includes:

  1. The people you are referring should be genuine and the user should not use any fake accounts to gain the “Refer & Earn” cash bonus amount.
  2. The PAN card of all your referred friends should be verified.
  3. A user creating more than one account on MY11KINGS platform will be considered as violating the Fair Play terms of MY11KINGS.
  4. Withdrawing money by using any unlawful or illegal means or trying to withdraw money by illegal manners is considered as Fair Play violation at MY11KINGS.
  5. If a user is found submitting fake copies or someone else’s documents while registering with MY11KINGS, it will be considered as violating the Fair Play Terms.

As a part of consequences for violating the terms of Fair Play at MY11KINGS, the account of the user found to be violating the Fair Play terms will be blocked immediately. Furthermore in other scenario, the total amount present in the MY11KINGS wallet of the user violating the Fair Play terms of MY11KINGS will be reduced to Zero.

Security:

Company believes that the internet is an ever-evolving medium. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. All information gathered on the Platform is securely stored within Company- controlled database. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas will be available to anyone with Internet access. By using the Platform, you understand and agree that your information may be used in or transferred to countries other than India.

Policy amendments:

We may periodically review from time to time and change our Privacy Policy to incorporate such future changes as may be considered appropriate, without any notice to you. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. Any changes to our Privacy Policy will be posted on this page, so you are always aware of what information we collect, how we use it, how we store it and under what circumstances we disclose it.

Updating information:

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Governing law, Dispute Resolution & Jurisdiction:

This Policy shall in all respects be governed and interpreted by, and construed in accordance with, the laws of India.

Any dispute, controversy or claim arising out of your use of the Platform and/or under this Policy shall be subject to the exclusive jurisdiction of the courts at New Delhi, India. In the event of any legal dispute (which may be a legal issue or question) which may arise, the party raising the dispute shall provide a written notification ("Notification") to the other party. On receipt of Notification, the parties shall first try to resolve the dispute through discussions. In the event that the parties are unable to resolve the dispute within fifteen (15) days of receipt of Notification, the dispute shall be settled by arbitration. The place of arbitration shall be Delhi, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration award will be final and binding on the Parties, and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise.

Contact Us:

Any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns or feedback can be sent to Company via email at helpdesk@my11kings.in